FAQ
Before you ask.
The questions researchers ask most — answered straight. Still stuck? Support replies fast.
01 Are your products third-party tested?
Yes. Every batch is independently tested by accredited laboratories for purity and identity. A Certificate of Analysis (COA) is available for each product, matched to its batch number so you can verify exactly what you received.
02 How is my order shipped?
All orders are dispatched within 24 hours in discreet, plainly packaged shipping with no product details on the outside. Tracking is provided for every order, and free express shipping is available on orders over $300.
03 What purity can I expect?
Our products are manufactured to ≥99% purity, verified by HPLC analysis. Purity and identity results are documented in the COA for full transparency and consistency across every batch.
04 What payment methods do you accept?
We accept all major cards, and flexible payment options such as Afterpay and Klarna where available. All payments are processed through encrypted, secure checkout for your privacy and protection.
05 Are these products for human use?
No. All products are supplied strictly for laboratory and research use only. They are not intended for human or animal consumption, and must be handled by qualified individuals in an appropriate research setting.